Responsibilities to Maintain, Disclose and Keep Insured

A strata company is required to adhere to many different Acts of parliament, both state and federal. In this article we discuss when a duty to disclose is required when obtaining and renewing your insurance and examine the legal requirements around maintenance obligations      

At this point it is pertinent to direct you to the Western Australian Strata Titles Act 1985 (STA), in particular the sections noted below.    

Statutory Duty to Insure

STA s35j,

A strata company shall-

Effect insurance in accordance with Division 4

STA s53D & s54

A strata company shall

(a) Insure and keep insured the building to the replacement value

(b) effect and maintain insurance in respect of damage to property, death, or bodily injury for which the strata company could become liable, not less than $5 000 000 or such other amount as may be prescribed in place of that amount.

Statutory Duty to Maintain 

STA s35

 A strata company shall —

(b) Control and manage the common property for the benefit of all the proprietors; and

(c) Keep in good and serviceable repair, properly maintain and, where necessary, renew and replace —

 (i)The common property, including the fittings, fixtures and lifts used in connection with the common property; and

(ii)  Any personal property vested in the strata company,   and to do so whether damage or deterioration arises from fair wear and tear, inherent defect or any other cause

Statutory Duty of Disclosure

Insurance Contracts Act 1984 s21

Subject to this Act, an insured has a duty to disclose to the insurer, before the relevant contract of insurance is entered into etc. and the insured has on-going duty to disclose, as at renewal as this is considered a new contract. 

Maintenance Is Broad

The simple fact is that maintenance is required from time to time on any property. Maintenance arises from fair wear and tear, accidental damage or inherent defect.

It is the expectation of the insurer that a strata company will look after the building, as outlined by the STA .

When a maintenance issue is identified that has the potential to increase the risk of further damage, or expose the strata company to legal liability, these matters should be notified to the insurer, along with a scope of works and action to repair.  

To minimise liability the strata company should demonstrate that they are proactive in addressing the issue and keep all interested parties notified of the situation. This action will be seen as favourable to the insurer. 

STA s35k

A strata company shall-

Ensure that statutory obligations for complying with notices and orders of any competent public authority or local government requiring repairs to or work to be done in respect of the parcel or building, or anything in, on or over it.

This section is very relevant to identified building defects, which we will discuss in the next section.

Definition of Building Defect 

A defect within new buildings is usually areas of non-compliance with the Building Code of Australia, various Australian Standards and unacceptable tolerances and standards.

A defect in an older building may also be caused by lack of adequate maintenance. A building, product or application can become defective through age and lack of maintenance that breaks down and the failure is not repaired.

General routine maintenance items, such as fixing tiles, repainting, normal wear and tear and ageing are not considered as defects.

Building Inspection Reports

A strata company can satisfy S35 by undertaking building maintenance inspection reports.  

A building inspection report will outline maintenance issues to be addressed immediately and issues that may arise in the future, but do not need immediate attention.

The results of this report should form the basis of a building maintenance plan.  In the current STA reforms it is proposed that building maintenance plans will be a statutory requirement, which will better support the requirement to maintain.

In the process of obtaining inspection reports and developing maintenance plans, it is important to note that a breach may occur if the strata company ought to have known about the problem (i.e. identified from the inspection report) but chose to ignore it or decided to address the problem at a later stage. Once an issue is known and the urgency is determined, it needs to be acted on. 

Take the following as an example - a water pipe bursts in a building. This may be considered maintenance fair wear and tear. However, if a pipe had burst previously and an expert plumbing report revealed an on-going issue of corrosion and no plan had been put in place to rectify the issue – this would be a violation of policy.

To ensure insurance coverage remains in place any issue that arises from a building inspection that may increase the risk to the insurer should be disclosed. An action plan should also be shared with the insurer as well as any interim measures for unsafe situations that need to be adopted, such as dangerous electrical wiring to be made safe. 

Building Cladding - A Timely Example

Recent cladding audits are endeavouring to identify buildings that have used a particular cladding product ACP - Aluminium Composite Panels, on the outside of buildings.  It has been established that this cladding has contributed to a number of fires on apartment buildings, both in Australia and overseas, leading to increased person and property loss. 

Whilst the product is not defective the application of its use as a building cladding product is a fire hazard and it is part of the responsibility of a strata company to undertake such audits where appropriate.

In Summary

Legally speaking, a strata company has the following key responsibilities;

  • A duty to insure

  • A duty to maintain

  • A duty to disclose

A proactive strata company will adopt a building maintenance plan to ensure the building is looked after.  Any maintenance of a building will involve either repairing defective items or wear and tear issues.  It will be supported by accurate budgets and scope of works.

To ensure coverage remains in place at all times the strata company will ensure that the insurer is notified of the problem and solution. 

Follow these simple steps of transparent communication with all interested parties and your business will avoid any uncomfortable conversations with your insurance provider.

References

http://www.buildingdefects.com.au/

https://slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_938_homepage.html

https://www.legislation.gov.au/Details/C2016C00820

Previous
Previous

Insurance for Common Property & Your Lot Explained